Conditions of Use Policy
Privacy Policy
Shipping & Returns Policy
Conditions of Use Policy back to top
Policy Dated: February 26, 2006
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
By using the Rustic Image, LLC Web Site (“Site”), you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use this Site. We reserve the right without notice, at our discretion, to change, modify, add, or remove portions of these terms at any time. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.
Restrictions on Use of Web Site Content
This Site is owned and operated by Rustic Image, LLC. The copyright of all content provided on this site is held by Rustic Image, LLC or the original creator of the content. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of Rustic Image, LLC or the copyright owner. No material from this site or any other site owned, operated or controlled by Rustic Image, LLC may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the content or use of the content for any other purpose is a violation of Rustic Image LLC's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other web site or networked computer environment is prohibited.
Linked Sites
Rustic Image, LLC is not necessarily affiliated with sites which may be linked to this site and is not responsible for their content ("Linked Sites"). The Linked Sites are for your convenience only and you access them at your own risk.
Natural Products
Natural products such as, but not limited to, hides, antlers, and furs are subject to variations of color, shape, and texture and may differ from those represented on our Site.
Colors
Rustic Image, LLC has made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Jurisdictional Issues
Unless otherwise specified, the content in this site are presented solely for the purpose of promoting Rustic Image, LLC products available in the United States, its territories, possessions, and protectorates. This site is maintained by Rustic Image, LLC from within the State of Arizona, United States of America. Rustic Image, LLC makes no representation that content in this site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Inaccuracy Disclaimer
From time to time there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it for a refund. Please see our Return Policy.
Disclaimer
THE CONTENT IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RUSTIC IMAGE, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RUSTIC IMAGE, LLC DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RUSTIC IMAGE, LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT RUSTIC IMAGE, LLC) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL RUSTIC IMAGE, LLC BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE CONTENT IN THIS SITE, EVEN IF RUSTIC IMAGE, LLC OR ONE OF RUSTIC IMAGE, LLC'S AUTHORIZED REPRESENTATIVES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL RUSTIC IMAGE, LLC'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.
Other
These terms shall be governed by and construed in accordance with the laws of the State of Arizona, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Yavapai County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. In no event shall you be entitled to injunctive or other equitable relief. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except as posted by Rustic Image, LLC on this site or in writing, signed by Rustic Image, LLC.
Termination
These terms and conditions of use are effective until terminated by either party. You may terminate these terms of use at any time by not using this site and by destroying all content obtained from this site and all related documentation, whether made under the terms of these terms of use or otherwise. These terms will terminate immediately without prior notice from Rustic Image, LLC if in Rustic Image, LLC's sole discretion you fail to comply with any term or provision of these terms of use.
Privacy Policy back to top
Policy Dated: February 23, 2006
PLEASE READ THIS POLICY BEFORE MAKING A PURCHASE ON OUR SITE.
Your use of our Site, including any dispute concerning privacy, is subject to this privacy policy. BY USING OUR SITE AND/OR CREATING AN ACCOUNT, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY. We reserve the right to modify this privacy policy at any time by posting the changes on this page. Please check the effective date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our Site following posting of the updated privacy policy will constitute your acceptance of the changes.
At Rustic Image, LLC’s web site (“Site”), we respect your right to privacy and understand that you, as a visitor to Site, need to understand how we will use the personal information you provide us during your visit. We allow individuals to purchase products from us on our Site. The privacy policy describes how we will use the information you provide in connection with your use of our Site.
What personally identifiable information do we collect?
When you browse the Site, you do so anonymously. Personally identifiable information associated with you, including your e-mail address, is not collected unless you specifically create an account on the Site.
User Accounts and Purchases
We will collect your contact information (e.g., your full name, e-mail address, mailing address and telephone number) and necessary financial information (e.g., your credit card number or PayPal account). Contact information is used to process a sale. We use third parties to accept and process credit card payments for purchases of products on our Site. Credit card numbers are only used for processing payment or processing of refunds. Credit card numbers are retained for 45 days from the purchase date, after which they are purged from our system(s).
IP Address
An Internet Protocol ("IP") address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We will use your IP address to help diagnose problems with our server and to administer our Site. Your IP address also may be used to give us an idea of which parts of our Site you are visiting and how long you are spending there.
Cookies
A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Advertisers and partners may also use their own cookies; we do not control use of these cookies and expressly disclaim responsibility for information collected through them.
How do we use your personally identifiable information?
Customized experience
We gather your personally identifiable information to provide you with a customized experience on our Site. Your personally identifiable information helps us tailor the content, services, goods and advertising to your current and future needs.
E-mail
If you create an account on our Site or make a purchase and provide your personally identifiable information to us, and you choose to receive our newsletter, we may send you e-mail messages informing you of our products and services, such as new features and services, special offers and updated information. Our newsletters may contain code that enables our database to track your usage of the newsletters, including whether the e-mail was opened and/or what links (if any) were clicked. We will combine such information we have about you and may use the information to improve your experience with our Site and/or provide customized e-mail communications to you. There is a link at the bottom of every page of the Site that allows newsletter unsubscription.
With whom do we share your personally identifiable information?
We will share your personally identifiable information with third parties, including without limitation those that perform services for us, such as processing credit card payments. We do not exercise control over the activities of such third parties. In addition, we will disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property or (3) act in an emergency to protect someone's safety.
As we develop our business, we may buy or sell assets, and, depending on the transaction, your personally identifiable information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party.
What about children's personally identifiable information?
Our Site is not directed to children under the age of 13. We assume products purchased through credit card means are purchased by adults or minors supervised by a parent or guardian. We respect the privacy of parents and children and are committed to complying with the Children's Online Privacy Protection Act ("COPPA"). On those areas of our Site that ask for age, we do not collect personal information from individuals who identify themselves as under the age of 13 except in those limited circumstances where we believe that such collection is permitted under COPPA. We may ask prospective users to provide their age during a registration process and on other areas of our Site. If a user indicates that he or she is under the age of 13, then all personal data collected during the registration process is automatically deleted except that we may retain and use limited information, such as the child's e-mail address, for a limited period of time, in those cases where we believe that the collection and use of such information is permitted under COPPA. If a parent believes that his or her child has provided us with personal information, he or she can contact us via email, phone or postal mail as listed on our Contact page of the Site. We will promptly delete the information upon learning that it relates to a child under the age of 13. We believe that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other personal information without parental permission.
What else should you know about your privacy?
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Links to Other Sites
Our Site may contain links to Internet sites maintained by third parties. These links are provided for your reference only. We do not control, operate or endorse in any respect information, products or services on such third party sites and are not responsible for their content. Many third party sites have their own privacy policies that differ from ours. This privacy policy only covers our Site and does not cover any other site. While we make every effort to keep your information secure, we do not control the policies of other sites.
How can you contact us?
We would like to receive your comments and questions about this privacy policy and any other matter you have regarding our Site. Please address comments or questions to us via e-mail or postal mail. You can e-mail to privacy@rusticimage.com.
Shipping and Returns Policy back to top
Policy Dated: December 21, 2006
PLEASE READ THESE POLICIES BEFORE MAKING A PURCHASE ON OUR SITE.
By making a purchase on this web site, you signify you assent to these policies. We reserve the right at our discretion, without notice, to change, modify, add, or remove portions of these policies at any time. Please check these policies periodically for changes.
Shipping and Handling
Shipping and handling rates are based on the weight of each item being shipped and are calculated using the shopping carts interface with the shippers’ web site. If the actual shipping amount is less than the calculated shipping amount, the difference is will be considered a handling fee.
In stock items are shipped from our warehouse generally within 1 to 3 business days of order placement. Some of the products we sell may be shipped directly from one of our distributors and may take longer.
Orders of more than one item may be shipped in separate packages.
Free shipping, if applicable, applies only to items shipped within the continental United States. Free shipping is not available to Alaska or Hawaii. All orders with free shipping will be shipped via UPS Ground.
Refund and Returns
You must contact us to obtain a Return Materials Authorization (RMA) number before the item can be returned for a refund or replacement.
Refunds will be credited to the same account that used for the original purchase.
Due to health regulations, some items such as toilet seats, linens, bedding, comforters, sheets, and pillow cases, can not be returned if taken out of the original package and/or used.
Custom, clearance, close-out, special, and discontinued items are non-refundable and non-returnable.
Damaged Item Replacement or Return
We will replace or refund any item damaged during shipment. We must be notified within 5 business days (M-F) after damaged merchandise has been received. If the damaged item is no longer available or it is a one of a kind item, we will fully reimburse you of the original item cost excluding shipping. We require the damaged item to be returned to us, or photographic proof of damaged item sent to us, before replacement or refund will be granted.
If the item was insured during shipment, then original shipping costs and item cost will be refunded.
Not Satisfied Return
If for any reason you are not completely satisfied with an item you purchased from our web site, within 30 days of the purchase date, you may return the item for the original item sell price minus the credit card processing fee for that item. The shipping and handling fee will not be refunded. The item must be returned in its original product packaging.
When returning an item for refund or replacement these rules will be followed:
- If you are not using our prepaid return shipping label, insurance must be purchased to cover the full price of the item being returned.
- The RMA number must be written on the outside of the package. If there is no RMA number written on the package, it will be refused and returned to you.
- The item being returned must be adequately packaged for shipping. The item must also be returned in its original product packaging.
